Privacy and Personal Data Protection Policy
Introduction
Flytransfer attaches great importance to the lawful processing, security and protection of your personal data, in whatever capacity you communicate or cooperate with us, including but not limited to prospective or active customers, visitors to our website, employees, suppliers, suppliers, traders, individuals, consumers or passengers.
Please read these terms and conditions and the relevant Flytransfer Privacy and Security Policy carefully. By using our website and signing the relevant consent form, you unconditionally accept the practices described herein, the terms of which govern the contractual relationship between us and are hereby incorporated into the terms of use of each of our services.
1.What is your personal data
Your personal data includes any information on paper or electronic media that can lead, either directly or in combination with others, to your unique identification or to your identification as a natural person. This category includes, where applicable, information such as your full name, VAT number, social security number, your physical and electronic addresses, your landline and mobile phone numbers, calling and called telephone numbers, SMS message recipients, etc.a, details of your bank/debit/prepaid cards, your e-mail addresses, identifiers of your equipment or terminal devices, computer, smart phone, tablet, history of your online searches (log files, cookies, etc.), and any other information that allows your unique identification in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), Law 4624/2019, the applicable Greek legislation and the decisions of the Personal Data Protection Authority (PPA).
- What personal data we collect from you
We process in accordance with the law and protect your personal data when you contact us and/or purchase our services directly and/or online. The following data is collected when you book online: Full name, Address, Address, Identity or passport number Postal code, City-Region, County, Country, Telephone, Mobile, Fax and email address.
- Lawful processing
Flytransfer will use your information for the following lawful processing purposes (as per Article 6 GDPR), as applicable, with your explicit consent which you are free to withdraw at any time, or for the performance of a contract or pre-contractual relationship with you, or to serve our legitimate interests or to defend your vital interests, namely:
- To manage your calls to seek information to complete requests and purchases of our services.
- To respond to your requests and queries regarding our services and to inform and respond to your suggestions and comments on improving our services.
- To analyze traffic to our websites and improve your experience as well as to provide you with information related to products, services, special offers and promotions.
- For our internal operations and analysis such as internal management, fraud prevention, use of information systems for administration, billing, accounting, invoicing and control.
In any case, you can change your preferences at any time by calling +306998352246 or using the unsubscribe link at the end of each email you receive from us (unsubscribe).
- What are the principles of collection and processing
This Privacy Policy aims to inform you of the terms of collection, processing and transfer of your personal data that we may collect as Data Controllers or Processors. Flytransfer and its staff apply the ten Processing Principles of the GDPR 2016/679 (lawfulness, objectivity, transparency, purpose limitation, data minimisation, accuracy, storage time limitation, integrity, confidentiality and accountability). Flytransfer protects and safeguards your eight Rights regarding the use of your Personal Data (information, access, rectification, erasure, restriction of processing, portability, objection and non-automated decision-making based on profiles, as specified in Greek legislation). The above applies without distinction and applies to all the processing we carry out and to all the services we provide.
- What are the ways in which we collect your Personal Data?
