Please read the following terms and conditions carefully before making your booking, as they contain information about your rights and obligations.

Flytransfer acts as an agent for the provision of transport services through its website www.flytransfer.gr. The contract for the provision of transport services is between you and the Carrier.

To complete your booking you will need to confirm that you accept the following terms and conditions, so it would be prudent for you to read and understand them. If you do not understand any of the terms, we recommend that you contact us before proceeding with your booking so that we can provide you with the necessary clarification you require. You further confirm that you have the legal authority to accept these terms and conditions on your own behalf or on behalf of your fellow passengers. Upon completion of your booking you are under an obligation to choose the method of payment and arrange payment if necessary. You also confirm that the credit or debit card you use is yours and that there are sufficient funds or credit facilities to cover the cost of the service. We reserve the right if payment cannot be made to cancel the booking and the service will not be performed. After completion of the booking, you are required to inform Flytransfer and your fellow passengers of any amendment or cancellation of your booking. If you do not wish to be bound by Flytransfer’s terms and conditions then unfortunately you cannot book through our website.

Languages: Flytransfer.gr is available in Greek, English, and . Customer service is only available in Greek and English at this time. We pay great attention to the quality of the translations of the websites as well as the terms and conditions, however in case of any discrepancy the Greek version is the one that prevails.

Flytransfer acts as a means of making reservations for transport services in the name of the Carrier. To make a booking for your transfer you will need to follow the relevant booking procedure on our website. Bookings must be made at least 24 hours prior to the scheduled transfer.

Flytransfer reserves the right to refuse any transfer request. In this case you will receive an email to inform you of this fact and you will be refunded the full amount (in euros) or you may be offered an alternative service. Accepted bookings are confirmed by sending the booking form to the email address you provided during the booking process. When you receive the booking form, it is your responsibility to check that all the transfer details shown are correct. Details of the Carrier will only be provided if your booking has been successfully made. All transfer services offered on our website have been approved by the Carrier.

Booking and service provision:

During the booking process it is very important that you check that the information you provide is correct. In case any information is incorrect, you should contact us immediately because this information is provided to the Carrier in order to confirm the transfer service. The Carrier will use this information to board you and transport you as close to your destination as possible, taking into account the characteristics of the vehicle and the physical access conditions to the requested destination.

In case where due to special circumstances (e.g. infrastructure works, traffic conditions, etc.) your direct boarding/drop-off is not possible, the vehicle will be parked at the nearest feasible boarding/drop-off point. Furthermore, if the shortest and most convenient route is closed due to an accident, weather conditions, etc., and the Carrier at the request of the Client takes a different, longer route to reach the destination, additional costs may be incurred.

Immediately after the payment is successfully made, you will receive a receipt and confirmation of payment via email. The payment receipt is not a confirmation of your booking, but serves to confirm that your request is being processed by the Carrier. Once the Carrier accepts your request, an email will be sent to you with your booking as a booking confirmation, this will form the official contract between you and the Carrier. You must present this form to the driver at the start of your journey. The Carrier may refuse to accept this form on your booking form when you present it to the driver on your booking form.